PENGOPERASIAN KAUNTER SERVISDESK@PPKT SEMASA TEMPOH PERINTAH KAWALAN PERGERAKAN (PKP) 3.0

PENGOPERASIAN KAUNTER SERVISDESK@PPKT SEMASA TEMPOH PERINTAH KAWALAN PERGERAKAN (PKP) 3.0

Lanjutan daripada pengumuman oleh pihak Kerajaan Malaysia berkaitan pengoperasian Pejabat Kerajaan dalam tempoh Perintah Kawalan Pergerakan (PKP) 3.0, beberapa sekatan yang lebih diperketatkan telah diumumkan berdasarkan kepada situasi semasa pandemik COVID-19. Salah satu sekatan berkenaan adalah melibatkan perkhidmatan kaunter di mana ianya hanya boleh dibuka untuk perkhidmatan yang tidak ditawarkan secara atas talian dan melalui temujanji sahaja.

Sehubungan itu adalah dimaklumkan bahawa perkhidmatan ServisDesk@PPKT di Kampus Induk boleh dicapai seperti berikut :

i) Perkhidmatan atas talian melalui url https://sd.usm.my
ii) Talian ServisDesk@PPKT di 04-653 4400
iii) Emel kepada This email address is being protected from spambots. You need JavaScript enabled to view it.
iv) Perkhidmatan kaunter – melalui temujanji

Pelanggan-pelanggan yang ingin mendapatkan temujanji perkhidmatan kaunter ServisDesk@PPKT adalah dinasihatkan untuk menghubungi talian ServisDesk@PPKT di 04-6534400 pada waktu pejabat atau menghantar emel kepada This email address is being protected from spambots. You need JavaScript enabled to view it.. Tarikh dan masa temujanji akan diberikan oleh staf bertugas. Pelanggan-pelanggan hendaklah mematuhi prosedur operasi standard (SOP) yang ditetapkan semasa berurusan di kaunter perkhidmatan ServisDesk@PPKT.

Harap maklum

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SERVISDESK@PPKT COUNTER OPERATION DURING MOVEMENT CONTROL ORDER (MCO) 3.0 PERIOD

Following the announcement by the Malaysian Government regarding the operation of Government Offices during the Movement Control Order (PKP) 3.0 period, several more tightened restrictions were announced based on the current COVID-19 pandemic situation. One of the restrictions is involving counter services where it can only be opened for services that are not offered online and by appointment only.

In this regard, it is informed that the ServisDesk@PPKT service at the Main Campus can be accessed as follows:

i) Online service via url https://sd.usm.my
ii) ServisDesk@PPKT at 04-653 4400
iii) Email to This email address is being protected from spambots. You need JavaScript enabled to view it.
iv) Counter service - by appointment

Customers who wish to make an appointment for the ServisDesk@PPKT counter service are advised to call the ServisDesk@PPKT line at 04-6534400 during office hours or send an email to This email address is being protected from spambots. You need JavaScript enabled to view it.. The date and time of the appointment will be given by the staff on duty. Customers must comply with the standard operating procedures (SOP) when dealing at the ServisDesk@PPKT service counter.

Suhaini Binti Ahmad

Ketua Unit Sokongan Teknikal

Pusat Pengetahuan, Komunikasi dan Teknologi

Universiti Sains Malaysia

b/p: Puan Fa’izah bt Md. Zain

Pengarah

Pusat Pengetahuan, Komunikasi & Teknologi

Universiti Sains Malaysia